This week, Flaherty & Collins Properties held a training and customer service session for our hard-working and dedicated maintenance staff in an effort to stay on the cutting edge of new products and treatment options for the variety of issues that come through our site maintenance staffs inbox.

The highly informative session included updates from Senior Vice President of Management, Jill Herron, and featured guests Mary Carter from Hays + Sons, who discussed remediation strategies for water and mold, Jim Polster from Wilmar, who discussing new programs and offerings, and Brian Early from Sherwin Williams (thanks for providing lunch!), who covered a wealth of product ideas to help onsite teams get the job done.

The day concluded with guest speaker Ron Culberson, who covered the idea of getting the job done, but having fun at the same time! It was a great message to hear for all of us in the room and we thank Ron for the time.

At F&C, we’re committed to providing our team members with additional education and information that help us provide the best customer service to our residents, and the maintenance training was just another example of that commitment to excellence!