Flaherty & Collins Properties

Main-Training

This week, Flaherty & Collins Properties held a training and customer service session for our hard-working and dedicated maintenance staff in an effort to stay on the cutting edge of new products and treatment options for the variety of issues that come through our site maintenance staffs inbox.

The highly informative session included updates from Senior Vice President of Management, Jill Herron, and featured guests Mary Carter from Hays + Sons, who discussed remediation strategies for water and mold, Jim Polster from Wilmar, who discussing new programs and offerings, and Brian Early from Sherwin Williams (thanks for providing lunch!), who covered a wealth of product ideas to help onsite teams get the job done.

The day concluded with guest speaker Ron Culberson, who covered the idea of getting the job done, but having fun at the same time! It was a great message to hear for all of us in the room and we thank Ron for the time.

At F&C, we’re committed to providing our team members with additional education and information that help us provide the best customer service to our residents, and the maintenance training was just another example of that commitment to excellence!

 

Take Us Out to the Ballgame!

This week, some of our team members were able to enjoy an afternoon of team building at Victory Field to watch the local Triple-A Indianapolis Indians strut their stuff on the field.

And as you’ll be able to tell from the montage below, there was a lot of fun had by our crew!

 

 

Now if the weather would just warm up a little around town…

A Deep Dive into Customer Service

This week, our corporate team hosted over 170 employees from nearly 90 sites that represent nearly 14,000 units in the Flaherty & Collins Properties portfolio to provide a deep dive from special guest presenter Toni Blake (aka Totally Toni).

The nearly full day training honed in on new ideas and motivation surrounding customer service and how to best help our residents – both current and prospective.

“Think of this as Spring Training,” said Jerry Collins, President and Co-Founder of Flaherty & Collins Properties. “Just like the baseball team hitting the basics in Spring Training, we’re here to be reminded of why we’re here.”

Ms. Blake, through comedy, music and video, touched a nerve with the property managers and leasing staff teams in attendance.

“We take great pride in providing additional training and resources for our team members across the sites we own and manage,” said Jill Meals-Herron, Senior Vice President of Management at Flaherty & Collins Properties. “We always want to make sure our No. 1 priority and focus is with our residents and how we can best help them. This training is a chance for all of us to get a new angle, see and hear new ideas and reinvigorate our team.”

And Toni has made special connections, having presented her ideas to specific sites and members of the F&C team before

Following the training, many site employees toured the new Flaherty & Collins Properties corporate office and enjoyed time with corporate team members.

 

 

Tour of New Flaherty & Collins Properties Corporate Headquarters? Yes, Please!

In late 2016, we moved from the North side of Indianapolis to right in the heart of Downtown. We wanted a modern, contemporary working space that reflected what we do and who we are. And we want open space for collaboration between our Development, Construction and Property Management teams. And so far, the results have been pretty exciting.

Join us, if you will, on a little photographic walking tour of the new Flaherty & Collins Properties corporate headquarters on the 30th (and portions of the 29th) floor of Regions Tower. We’ll take you from the elevator bank to the breakroom and places in between!

 

 

 

 

 

 

 

 

 

 

 

We hope you enjoyed the virtual tour of our new digs! We’re looking forward to using the space to continue to create a lasting legacy in multifamily housing!

Pike High School Business Students Visit F&C Corporate Office, Tour Local Projects

Flaherty & Collins Properties hosted students in the Business Professionals of America program from Pike High School on Thursday, providing an overview of the firm and what we do, along with providing tours to the students of local downtown projects Axis and 360 Market Square.

The students were provided an in-depth look at Flaherty & Collins Properties does by CEO David Flaherty and Developer (and Pike grad) Brian Prince. Marketing & Communications Director Brian Moore, Vice President of Development Julie Collier and Property Management team member Luke Hoffman also provided insight on different career paths and roles and responsibilities overviews.

Students then toured the new Flaherty & Collins Properties Corporate Headquarters at the Regions Tower in Downtown Indianapolis before heading a few blocks over to get a look at the 360 Market Square project.

To finish out the tour, Pike students were given a look at Axis, a recently completed mixed-use development in Downtown Indy that opened in 2015.

Thank you for coming by today!