2017 IAA Midwest Multifamily Conference & Prodigy Awards Recap

Another year has come and gone in our world of development, construction and property management, as it seems  the annual Indiana Apartment Association (IAA) Midwest Multifamily Conference serves as harbinger of a year coming to a close. Here at F&C, we look forward to the annual conference as a opportunity for a management and leasing teams to renew their vigor with educational seminars, classes and meeting new vendors and seeing those we’ve partnered with for years.

And this year was no different, as our team loved the “circus”-style atmosphere and theme of the 2017 Midwest Multifamily Conference. F&C had over 90 nominations in the Prodigy Awards and Awards of Excellence categories. We were pleased to be recognized for four distinguished awards:

Gene B. Glick Spirit of Giving Award – Flaherty & Collins Properties

Best Company Wide Employee Relations Program – Flaherty & Collins Properties

Community of the Year, 5-10 Years in Age – Cosmopolitan on the Canal

Best Community Corporate Suite Program – The Reserve at Dawson’s Creek

Additionally, we’re incredibly proud of our Awards of Excellence nominees:

Regional Supervisor of the Year Demetria Page Regional Property Manager F&C
Maintenance Technician Guadalupe Mejia Maintenance Technician Axis
Assistant Manager David High Assistant Manager Axis
Manager Mandy Miller Property Manager Millennium Place, Howard Square, Historic Muncie, Centennial Place, Jackson & Vine
Manager Misty Mack Property Manager Caldwell Homes
Maintenance Technician Lorne Agada Maintenance Tech Buckner & Kennedy Tower
Maintenance Supervisor Jjuan Helm Maintenance Supervisor White Oak Manor
Maintenance Supervisor Talmon Haywood Area Maintenance Supervisor Vision 1505
Manager Gayle Rice Propery Manager Kennedy Tower
Maintenance Technician Tanner Williams Maintenance Tech Schnute
Maintenance Supervisor Shawn Burkhart Area Maintenance Supervisor RAD Properties
Maintenance Supervisor Christian Roy Maintenance Supervisor Brownsburg Crossing Apartments
Assistant Manager Katy Dalton Assistant Property Manager Avon Creek Apartments
Manager Africa Cochran Property Manager Double Creek Flats
Leasing Professional Skyler Leffingwell Leasing Consultant Flats at 146

Way to go, everyone! And until next year’s “circus”…

A Deep Dive into Customer Service

This week, our corporate team hosted over 170 employees from nearly 90 sites that represent nearly 14,000 units in the Flaherty & Collins Properties portfolio to provide a deep dive from special guest presenter Toni Blake (aka Totally Toni).

The nearly full day training honed in on new ideas and motivation surrounding customer service and how to best help our residents – both current and prospective.

“Think of this as Spring Training,” said Jerry Collins, President and Co-Founder of Flaherty & Collins Properties. “Just like the baseball team hitting the basics in Spring Training, we’re here to be reminded of why we’re here.”

Ms. Blake, through comedy, music and video, touched a nerve with the property managers and leasing staff teams in attendance.

“We take great pride in providing additional training and resources for our team members across the sites we own and manage,” said Jill Meals-Herron, Senior Vice President of Management at Flaherty & Collins Properties. “We always want to make sure our No. 1 priority and focus is with our residents and how we can best help them. This training is a chance for all of us to get a new angle, see and hear new ideas and reinvigorate our team.”

And Toni has made special connections, having presented her ideas to specific sites and members of the F&C team before

Following the training, many site employees toured the new Flaherty & Collins Properties corporate office and enjoyed time with corporate team members.

 

 

The Heights Takes Two at AAKC Crystal Merit Awards

The Heights Linden Square took home two Crystal Merit awards this past weekend from the Apartment Association of Kansas City (AAKC) after receiving 17 nominations. Our team was well represented, with Flaherty & Collins Properties President Jerry Collins and Senior Vice President of Property & Asset Management Jill Herron both in town to help the team celebrate.

The Heights’ Kourtney Cowell was named AAKC Crystal Merit Award Winner as Property Manager of the Year for 2016! Jerry Collins (right) and Michael Collins (left) helped Kourtney with the hardware!

In addition, The Heights was awarded the Crystal Merit award for “Best Website” – and we naturally agree. (Check it out here.) Michael and Kourtney were honored to accept the trophy!

The event, held at the Overland Park Convention Center, was the 20th Annual Crystal Merit Gala and the AAKC handed out 90 awards over the course of the evening.

We are very proud of Kourtney & The Heights team, way to go!

Behind the Scenes: Historic Whitlock Place Grand Opening

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Last week, Flaherty & Collins Properties held a Grand Opening ceremony of Historic Whitlock Place. Historic Whitlock Place is an adaptive reuse development that creates 56 apartment homes in the historic Culver Union Hospital in downtown Crawfordsville.

“We are excited to open Historic Whitlock Place,” said Julie Collier, Vice President of Development with Flaherty & Collins Properties, at the event. “This is truly a remarkable, transformative project for Crawfordsville and the greater neighborhood and community.”

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Historic Whitlock Place consists of studio, one and two bedroom apartments. Nearly every unit is an individual, unique design, and features Energy Star windows and appliances to achieve the Silver level of National Green Building Standards for energy efficiency.

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Historic detailing within the building were retained through construction, such as bullnose plaster corners, terrazzo floors, unique wood-frame windows, and painted stencil detailing in the hallways. Community Activity areas include a community atrium, a community room with a TV, a computer room with free internet access, and an exercise room with equipment. The exterior will also be landscaped with trees, shrubs and garden seating. Paved parking is also be provided on-site.

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“It was extremely important to keep the historical aspects of the building and enhance the exterior and interior look and feel of the building,” said Collier. “We’re thrilled with the results of Culver’s transformation.”

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Crawfordsville, consistently rated in the Top 100 Best Small Towns in America, is looking forward to this residential project in downtown that will serve seniors and families in need of quality housing. A historical rich community, Crawfordsville features cultural trail links, parks and many other forms of recreation.

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“Identifying an appropriate adaptive reuse for the former Culver Hospital has been a top priority and I am confident Historic Whitlock Place will fit nicely with our efforts to create a more livable community,” said Crawfordsville Mayor Todd Barton at the groundbreaking in June 2015.

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The project is a collaborative effort between Sustainable Solutions, Vision Communities, Flaherty & Collins Properties, the City of Crawfordsville, Palma Architects, and McKinley Development. Historic Whitlock Place is funded by the National Equity Fund, the Federal Home Loan Bank of Indianapolis and the Indiana Housing and Community Development Authority. Merchants Bank of Indiana was the construction bridge lender for the development.

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Flaherty & Collins Properties Takes Home 9 Midwest Prodigy & IAA Awards of Excellence

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For the third consecutive year, Flaherty & Collins Properties was honored with more awards than any other company at the annual Midwest Prodigy & Indiana Apartment Association (IAA) Awards of Excellence, at the conclusion of the 2016 Midwest Multifamily Conference. Presented annually, MMC recognizes the Midwest’s best multifamily communities, employees, and management team.

Since 2014, Flaherty & Collins Properties has been honored with 27 awards (8 in 2014, 11 in 2015 and 9 in 2016).

The Prodigy Awards recognize apartment communities of all types and sizes in categories ranging from floor plans and decoration to marketing efforts and curb appeal.

This year’s Flaherty & Collins Properties won in the following categories:

Best Floorplan, Under 800 sq. ft., 11+ Years in Age – Country Club

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Best Floorplan, over 1100 sq. ft., 1-10 Years in Age – Millikan on Mass

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Best Clubhouse, 1-10 Years in Age – Axis

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Best Company Wide Employee Relations Program – Flaherty & Collins Properties

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Best Overall Amenities – 1-10 Years in Age – Flats at 146

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Best Use of Technology – The Depot at Nickel Plate

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Best Overall Community Marketing Program – Axis

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Best Corporate Marketing Program – Flaherty & Collins Properties

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The Awards of Excellence honor the region’s top professionals in a number of categories: multifamily manager, assistant manager, maintenance supervisor, and more. This year, one of our very best took home a huge honor:

Rick Stapp Regional Property Supervisor of the Year – Teri Hedemark

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Congratulations to all the winners at the Midwest Multifamily Awards program and Flaherty & Collins Properties is humbled and honored to receive recognition from the judges.